Spa Consultancy & Freelance

Having gained a well rounded portfolio within the spa industry I’m often approached to work on a consultancy or freelance basis. I have experience in all aspects of spa – from senior therapist to operational / treatment management, account management, trainer and more. I therefore have a thorough knowledge of what is successful for the employer and realistic for the employees.

I offer a range of services all of which will assist you to develop the successful spa you desire -whether you’re a new business or an existing facility looking to maximise standards. Please see below the different ways I can advise you to bring efficiency, improved standards, increased profitability and individuality to your business.

New Businesses

• Initial set-up
• Advise & assist during the initial building & development phases to create an efficient yet beautiful space
• Advise on product selection, treatments & services that represent the spa philosophy
• Design and create unique signature treatments that stand you apart from your competitors
• Write literature for the Treatment Menu, Spa Brochure etc
• Advise on rota management
• Planning & Implementing operational management procedures; organising and writing SOP’s
• Recruiting & training therapists to the highest standard of excellence and retail sales

Developing Businesses

Identifying opportunities to develop business in the following ways.

• Advising on new treatments & products
• Revamp your treatment menu with unique signature treatments to stand you apart from your competitors
• Advise on rota management, operational management, staff incentives etc
• Standards of excellence training bespoke to your requirements
• Retail sales training
• Mystery shopper reports